Fix Error Outlook 2007 not Receiving Emails[Best Ways]

User Query:– Hey, am Allen and am a regular user of Outlook and I used it for managing all my business emails. But for few days my Outlook 2007 not receiving emails. Please suggest to me the best solution to fix this issue of Outlook not receiving emails so I can continue to work smoothly.

If you are also facing the same problem during sending/receiving emails with Outlook then this guide is completely made for you. Here am gonna give you the best useful techniques to fix this issue.

Plus also going to recommend the automated solution that makes this task smoother. Hold on before moving to the solution it is necessary for you to know the causes behind this outlook app not receiving emails error.

How Outlook Stopped Receiving Emails?

Following are the most common causes that you should know so that you can be protected from this problem in the future.

  • Sometimes you don’t notice that the problem is with you network connectivity.
  • Firewall on your system can also restrict the Outlook for sending or receiving emails.
  • Emails are directly saving on the spam folder instead main inbox folder.
  • Problem in syncronization of an email account with Outlook.
  • The server of an Outlook can be down while you were sending the emails.
  • Faulty plugins of the Outlook can also be the reason behind Outlook 2007 not receiving emails.
  • Virus can lead to PST file corrupt.

Fixing Error:- Outlook 2007 not Receiving Emails

Whenever users receive emails in their inbox folder the Outlook by default saves it in a PST file. And if you are receiving any external emails or receiving very slowly then the first way is to check the PST file.

And if you find the PST file corrupt then the good way to fix it use SysInspire PST Converter software. This will allow you to repair PST file by extracting all its mailbox data into a new PST format.

The software doesn’t require MS Outlook to operate its functionality. Apart from repairing Outlook PST file errors, you can choose various formats to convert PST files like EMLX, MSG, EML, VCF, MBOX and HTML. You can also have a free trial version of this tool from the below.

And if the issue behind Outlook 2007 not receiving emails is different then you should check out the below scenarios with its solutions.

Solutions to Fix Outlook Slow Receiving Emails

There is no specified cause behind this Outlook sending or receiving problem but you can apply the below approaches to fix it.

Approach No.1- No Active Internet Connectivity

Solution:- Many times users thinks that the problem is with the Outlook application. But they don’t check the internet connection. At this you should open any browser and search for anything and look is the internet working fine. And if its work properly then check the Outlook status. Open Outlook and visit send/receive section and see Work offline option it should be disabled.

Recently Asked Queries:- Can I Split Large PST File into Smaller Parts

Approach No.2- Wrong Account Information

Solution:- Check the account credentials under the account preferences is correct or not.

  • Start the MS Outlook and visit Tool > Accounts.
  • Choose the account from the left side of the screen.
  • And re-check the information like email, password and username.

If all the credentials are correct then reach the email provide and ask them to provide steps for configuring the email account with Outlook. Because for the new users it may be difficult to set all the required settings.

Approach No.3- Clashing Between the Outlook and Antivirus

Solution:- It is seen many times that antivirus becomes the barrier for blocking the incoming server. In affect users can’t receive Outlook emails. At this time you should look for the guideline of antivirus to enable the antivirus of using Outlook without any restrictions. Many companies gave the guidelines of their software on its website.

Approach No.4- Faulty Add-ins Restricting the Outlook Functionality

Solution:- By mistake the users add the add-ins in the Outlook which affect its functioning like users can’t send or receive emails. So to find the root cause of this issue start the Outlook in safe mode. And after that see are you still facing the same issue or not. If not then uninstall the add-in.


Here we discussed the most common sending/receiving error of Outlook. And also provided the several causes that creates this error with its solutions. And if you find some issues in PST file then you repair it with SysInspire PST Converter software. Now I think you might be able to sort out the problem of Outlook.

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